Customer Quality Engineer
Customer Quality Engineer
苏州工业园区 | 无需经验
发布时间:2021-10-03 23:30:02 | 截止时间:2021-11-30
  • 质量管理/测试工程师(QA/QC工程师)
  • 全职
  • 若干
  • Key Accountabilities

    • Define Warranty Return Concept
    • Lead customer complaint management
    • Lead activities to resolve issues (8D)
    • Lead activities to improve customer’s score card
    • Implement actions to improve field quality, warranty improvements and reliability feedback to design team
    • Owner of IPTV, Paynter and Warranty Expense Charts
    • Support product, process change approval process
    • Key customer interface for any customer complaint
    • Voice of the Customer to the production, supplier and advanced quality
    • Support customer audits

    Qualifications & Requirements
    • Bachelor’s degree or above in Electrical/Mechanical Engineering or Technology
    • Over 6-8 years’ service experience for Quality/Design/Manufacture relative jobs in Automotive or Electrical industrial suppliers.
    • International company experience is preferred.
    • Experience in Problem Solving practices. Advanced analytical ability where problems are unusual and difficult. Eg. Green Belt, Shinning.
    • Design Engineering background is preferred.
    • Interpersonal skills to work effectively with customers, suppliers and internal team.
    • (External interface: Customer QE/QM; Internal interface: Project team, Manufacture team Engineering, Quality and Design Center oversea)
    • Familiar to IATF16949 standard and OEM customer quality system.
    • Organizational and planning capabilities.
    • Excellent communication and negotiation skill.
    • Leadership skill.
    • Passion for excellence.
    • Advanced written and oral communication skills in English
  • 本科
  • 不限
  • 外商独资、外企办事处
  • 电子技术/半导体/集成电路
  • 500-999
  • 苏州工业园区唐家浜路99号